BRAND & HERITAGE
Fjällräven is pronounced 'fyell reven' and is Swedish for arctic fox.
Trekking! Both around the block and to the top of 8,000 meter peaks.
Our core mission and driving force has always been, and always will be, to enable and inspire more people to spend time in nature. We want our products to help you feel secure and at home in the outdoors, now and in the future. We want them to be with you on your most memorable journeys and adventures. So we develop and create in a thoughtful manner and design for lifetimes of wear. We don't chase short-term goals, follow trends or compromise on quality. Our future and the future of nature are intertwined.
Perfluorocarbons or PFCs are chemical compounds that don't readily break down. They are used a lot by the outdoor industry to impregnate textiles to make them water and oil repellent. And they work really well. But, when you take that PFC-impregnated shell jacket on your next adventure, small PFC particles escape into nature. Unlike you, they stay there and spread. They can be stored in living organisms for several years and gradually work their way up the food chain.
They are! All Fjällräven products have been PFC-free since 2015. For more information on PFCs and why they are dangerous please visit: http://foxtrail.fjallraven.com/2017/03/11/the-on-going-quest-for-100-pfc-free-eco-shell/
To wax the G-1000 material you can use an iron, a blow dryer, or even a camp stove. We have helpful videos on our website.
To wash your down coats you will need special down detergent (available at most any outdoor store) and a side loading washing machine. The agitating arm in top loading machines is not good for the down baffles. Wash your jackets according to the directions on the down detergent. When drying you will want to add a couple clean tennis balls to the load. The tennis balls break up the clumped down feathers to increase their loft. After washing you will want to re-apply Greenland Wax to any coat that has a G-1000 outer layer.
Our Keb Eco-Shell Trousers are completely waterproof.
We use faux fur to line our hoods. Take care to remove the faux fur before washing or drying your garment.
A jacket's warmth is highly subjective and largely dependent upon how well you layer underneath. Some of our warmest styles are the Expedition series, the Kyl, Kyla, Yupik and Nuuk Parkas
Waterproof jackets have what's called a DWR coating. This coating needs to be periodically bolstered by using waterproofing sprays or washes. We recommend using our PFC-free DWR treatment.
SIZING & FIT
Our jackets come in two common lengths: jacket length is typically at the waist, and parka length is generally at mid-thigh.
We offer a few styles of pants with a "raw" inseam. Raw length pants are made with a simple hem that can easily be altered to your desired length. These raw inseams run as long as ~37".
Our trousers that have stretch in them are most popular with customers looking for more room in the thighs. For men, we recommend the Keb Trouser, and for women, the Nikka Trouser.
For a slimmer fit, check out our Abisko Lite Trekking Trousers and Sormland Tapered Trousers.
We offer a few different FedEx shipping options, including overnight shipping. Expedited orders (2-Day Air, and Overnight) placed before 12 PM MT on business days will ship out same day, orders placed after that time will ship the next business day. For FedEx Ground Post and Standard Ground shipments order processing will take 1-3 business days. Processing time is not included in shipping time.
Orders shipping to P.O. Boxes or APOs must be placed with Ground Post.
What you'll want to do now is contact FedEx as they are the carrier who delivered your package. Please use the tracking number we provided as a reference. Hopefully they will have some details as to where/how it was delivered and can help you locate your package. If FedEx is unable to locate your package please send us an email at firstname.lastname@example.org.
ORDERS & RETURNS (PAYMENT)
Unfortunately, no. You can go to our site and order there!
How do I pay for my order online?
You can use Visa or Mastercard.
Please refer to the return label and instructions provided within your order packaging. Prepaid shipping can only be used for addresses within continental United States and Alaska. Prepaid return shipping excludes Canada and Hawaii as well as APO addresses. If you have any complications please contact us at 855-996-3746.
- Split seams
- Snaps and/or buttons that have fallen, or are tearing off
- Broken zippers
- Broken buckles